Terms & Conditions

The www.toner-melania.gr is the online store exposure and sales through the Internet company "EFTHIMIADIS DIMITRIOS & CO LTD ", registered in the Metropolitou Gennadiou 16, Thessalonikh.

Before you enter the online store and browse our website, we invite you to consult the following terms and conditions which apply specifically to the use of the shop of EFTHIMIADIS DIMITRIOS & CO LTD, located in www.toner-melania.gr address. Make sure you agree to the following terms and conditions for any transaction with us through the above www.toner-melania.gr site is governed by the following terms and your transaction with us implies acceptance of these terms.

Standard Terms and Conditions
1. Contract conclusion:The EFTHIMIADIS DIMITRIOS &CO LTD reserves the right to unilaterally amend or update these terms and conditions of transactions made through e-shop. The EFTHIMIADIS DIMITRIOS &CO LTD undertakes to inform users of any changes and any changes through the website of this online store. It clarified that changing conditions does not take orders which you have already done.

2. Information and Products
H EFTHIMIADIS DIMITRIOS & CO LTD representation as to the completeness and accuracy of the information listed on the website www.parts-toner.com, both as regards the existence of the essential characteristics in the case described for each product available, and in fact the information concerning the services, the online store of EFTHIMIADIS DIMITRIOS & CO LTD, services, subject to any technical or typographical errors that have escaped the attention or occur unintentionally or due to any downtime of the site on grounds of force majeure
3. Limitation of Liability
The EFTHIMIADIS DIMITRIOS & CO LTD guarantees the timely information of the final consumers of unavailability. The online store of EFTHIMIADIS DIMITRIOS & CO LTD is not responsible for any technical problems that might occur when users attempt to access the website and during and are associated with the operation or compatibility of their own infrastructure with the use of the website. Also EFTHIMIADIS DIMITRIOS & CO LTD has no liability for acts or omissions of third parties, especially unauthorized third party interventions in products and / or services and / or information available through it.

4. Copyright
The www.parts-toner.com website is the official website of EFTHIMIADIS DIMITRIOS & CO LTD. All content of the website, posted by EFTHIMIADIS DIMITRIOS & CO LTD, including images, graphics, photographs, texts, services and products are property of EFTHIMIADIS DIMITRIOS & CO LTD and protected by the relevant provisions of Greek law, European law and international conventions. The names, images, logos and distinctive features representing EFTHIMIADIS DIMITRIOS & CO LTD and / or online store and / or third parties contracted with them and the products or services are proprietary marks and trademarks of EFTHIMIADIS DIMITRIOS & CO LTD and / or www.parts-toner.com and / or more third parties and are protected by Greek, European and international trademark laws, and industrial and intellectual property and unfair competition. In any case, the appearance and report on www.parts-toner.com websites should in no way be construed as a transfer or license or right to use.
5. User Obligations
Users of www.parts-toner.com websites agree not to use these and online store EFTHIMIADIS DIMITRIOS & CO LTD to send, post, send an e-mail or otherwise transmit any Content that is unlawful, harmful, threatening, abusive, harassing, libelous, defamatory, vulgar, obscene, libelous, breach of another, shows secrecy empathy, or is racial, ethnic or other discrimination, may cause harm to minors in any way, not be transmitted in accordance with the law or contractual relations or management (such as inside information, proprietary and confidential information learned or disclosed as part labor relations or covered by confidentiality agreements) infringes any patent, trademark, trade secret, copyright or other proprietary rights of others, contains software viruses or any other computer code, files or programs designed to interrupt, challenge damage, destroy or prevent the operation of any computer software or hardware, intentionally or unintentionally contravenes existing Greek and EU legislation and provisions that may impede third in any way and any content used to collect or store personal data of users.

6. Security
The EFTHYMIADIS DIMITRIOS & CO LTD recognizes the importance of the security of your personal data subject as well as your online transactions and take all necessary measures with the most modern and advanced methods to ensure maximum safety. All information related to your personal information and transactions are secure and confidential. The security of online shops EFTHIMIADIS DIMITRIOS & CO LTD is achieved by the following methods:
Customer recognition
The codes used to identify you are two: Password (e-mail or username) and Personal Secret Security Code (password), that each time you enter the provide you access securely to your personal information. You have the ability to modify your Personal Identification Security Code (password) and your e-mail address (e-mail) as often as you wish. The only person who has access to your information you are through the above code and you are solely responsible for maintaining the secrecy and concealment by third parties. In case of loss or leakage should be an immediate alert us otherwise the online store EFTHIMIADIS DIMITRIOS & CO LTD is not responsible for the use of a password by an unauthorized person. We recommend, for safety reasons, change your password regularly and avoid using the same codes and easily detectable (eg date of birth). We also recommend using not only letters and numbers and symbols and create password.

Ensuring Privacy of Transfer of your Personal Data
To ensure the confidentiality of the data, we use SSL-128bit encryption protocol. The system has been certified by Verisign company, which specializes in security transactions.

Auto Logout
If there is no activity for 20 minutes is automatically disconnected from the members area of ​​the shop of EFTHIMIADIS DIMITRIOS & CO LTD.

Controlled Access (firewall)
Access to systems EFTHIMIADIS DIMITRIOS & CO LTD (server) is controlled by a firewall, which allows the use of specific services by customers / users by prohibiting while access to systems and databases with confidential information and company information.
The system of EFTHIMIADIS DIMITRIOS & CO LTD first decrypts the information received using the same key (which is predetermined at the start of your connection to the service) and then processes it. The systems of EFTHIMIADIS DIMITRIOS & CO LTD send your information using the same encryption process.
From any point of the site enter personal data (password, addresses, phone numbers, credit cards etc) an encrypted SSL 128-bit.
The encryption is essentially a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key. When ordering and if the user / client is connected with the username and password of staff at online store EFTHIMIADIS DIMITRIOS & CO LTD, all communication between your computer and systems EFTHIMIADIS DIMITRIOS & CO LTD encrypted using key 128bits. That is, every time you send information to the system, your browser encrypts first using 128 bits key and then sends them to the system
The system of EFTHIMIADIS DIMITRIOS & CO LTD first decrypts the information received using the same key (which is predetermined at the start of your connection to the service) and then processes it. The systems of EFTHIMIADIS DIMITRIOS & CO LTD send your information using the same encryption process.

Trade secret
The secrecy is obvious. The same basic principles apply in everyday transactions and in case of e-commerce (electronic commerce). All information transmitted by the user / member in EFTHIMIADIS DIMITRIOS & CO LTD is confidential and EFTHIMIADIS DIMITRIOS & CO LTD has taken all the necessary steps to use them only to the extent necessary in the context of service. Some of the measures taken are the following:
Only authorized employees have access to information of your transaction and only when necessary, eg to process your requests.
The EFTHIMIADIS DIMITRIOS & CO LTD not disclose customer information and transactions, unless written authorization from you or this court order or decision of any public authority.
If the EFTHIMIADIS DIMITRIOS & CO LTD uses third parties to support its systems, ensure the guarantee of confidentiality.
Notwithstanding the provisions of Chapter 7 of this, on the Personal Data, you can request any information held about you and correct them if you can document the existence of error.
For your own safety, you will also have to handle all the information provided through the service as confidential and secret and not to make any disclosure to third parties.

7. Privacy Policy
During your visit to the www.parts-toner.com pages are likely to ask you to register your personal information about you (name, last name, occupation, address, product shipping address etc.) Generally to process your orders or to provide our services. Any personal data anywhere on the pages and services of the sites www.toner-melania.gr, kept only for reasons related to your transactions with us, improving service and ensuring the functioning of the service and may not be used by any third party (except as provided by law to the competent authorities).
In any event, workers of EFTHIMIADIS DIMITRIOS & CO LTD having access to your personal data are specific and persons unauthorized access to your personal data is prohibited. Every reasonable step for your data security is taken. Your personal information is extremely rare and special cases may be disclosed in cooperating with EFTHIMIADIS DIMITRIOS & CO LTD businesses in order to support, promote and execute the trading relationship with us, but always under conditions to fully ensure that your personal data shall not be any unlawful processing.
For any question or suggestion or statement related to these topics please contact us.

At any time the user reserves the right to update or refuse any further processing of data in accordance with the legislation on the protection of personal data.

8. Buy Products
On the shelves of this store you can find about 260.000 computer products, telephony and office supplies.
To facilitate your search, we have divided our products into 12 main categories. Each category has a sub tree, displayed on your left screen column.
Our goal is to reach the final product as quickly as possible. In case you are looking for something specific, use the Search, which will lead you straight to your particular choice.
Our company makes every effort to provide high quality services. Still can not exclude cases of errors in prices and secondary char / camera products and can not be guaranteed that there will be no downtime of the website or "human" errors during the update / display the value of a product. For the safety and efficiency of markets where we invite you find that a product is offered at an unusually low or high price compared to the market value before proceed the order to contact Customer Service at 00302310770600, or email sales1@ toner -melania.gr or through electronic forms of the website. After entering your order the synergatesmas will contact you to arrange any details of your order inform about the delivery time. From this point concluded the contract between us.
During the course of your order you will receive a series of automated e-mail, which will indicate the progress of the order. These messages relate to the following steps: In Standby, Processing, Delivered.

9. Right of Return
You can return a product and pay you the price you notify us in writing means the contact form or by telephone, your decision within 20 calendar days of receipt of the product by you or any third party will indicate. The exercise of withdrawal you are obliged to return to us the product in perfect condition as delivered to you or deliver our clear and not debatable evidence that you have certainly sent within 20 calendar days from the exercise of cancellation by you and by the same deadline obliged to refund any amounts you paid us. In each case the products you wish to return must be accompanied by the necessary documentation and receipts. Shipping costs of returning the product are not covered by EFTHIMIADIS DIMITRIOS & CO LTD and charged to the client. In Returned from EFTHIMIADIS  DIMITRIOS & CO LTD money not including original shipping costs to you if you exceed the universal postal service cost.

10. Responsibility and Vendor Warranty. Seller Responsibility for defects.
1. The producer of any product that you buy is responsible for any damage caused by a defect in his product. Each reduction or waiver agreement of the manufacturer from liability is void. The claims against the manufacturer for damages are barred after three years after the injured party learned or should have been aware of the damage, the defect and the identity of the producer. After ten years of circulation of the product occurs depreciation of the victim rights against the producer. In case of doubt as to the identity of a product you purchased from us, please let us know.

2. Each durable consumer goods accompanied by the written guarantee of the manufacturer of the product or the company introduced the product in the EU or undertaking affix to the product of the signals occurring as a manufacturer (hereafter "Supplier"). Please pay special attention to the terms of the guarantee provided by the Vendor as well as the other accompanying documents and particulars with the Supplier responsibility included in the products and in particular those relating to information on the safe use and maintenance of products. Especially emphasize the following:

3. The supplier must provide the consumer in writing, in Greek language or symbols internationally established, clear and complete instructions for the safe use, maintenance, maintenance and full use of the product and information about the dangers when using and maintaining.

4. The guarantee should include a simple, readable and understandable wording in Greek language, at least the name and address of the guarantor, the product to which the guarantee of the exact content of the duration and extent of the territorial validity of. The guarantee must be in accordance with the rules of good faith and not undermined by excessive exceptions clauses. The warranty must be reasonable in relation to the probable life of the product. Probable life of the product is reasonably expected time at which the product will be used in accordance with its intended purpose, even after repair or parts replacement, till it wear from regular use render the product useless or further use uneconomical. Especially for high-tech products, the duration of the guarantee shall be reasonable in relation to the time at which these products are expected to remain modern technologically, if the time is shorter than their probable life. If, during the warranty period appear in the product defect and the supplier refuses or slows the repair beyond what is necessary in case of time, the consumer will be entitled to replace the product with new own characteristics and quality or if not repaired can request cancellation of the contract. If the required repair time exceeding fifteen (15) business days, the consumer is entitled to request the temporary replacement of the product for the duration of the repair. The breach of the part of the Supplier of the service shall not affect the validity of the guarantee, which the consumer may invoke and require the supplier to be honored. In case of product replacement or replacement of, the warranty is automatically extended for the whole of the period to the new product or replacement.

5. Over and outside the warranty, the Supplier of new consumer durables must allow consumers their continued provision of maintenance and repair of technical services for a period equivalent to the probable duration of their life. Supplier also must allow consumers a free supply of spare parts and any other products required for their use in accordance with their intended purpose, for all the probable duration of their life.

6.Pursuant to the above provisions, the EFTHIMIADIS DIMITRIOS & CO LTD, as long as Supplier is a product as defined above, will provide all possible assistance for the fulfillment of the conditions of the Supplier guarantee without your burden. This is regardless of out of warranty maintenance services, which can occasionally be providing you with the applicable charges.

7. Finally EFTHIMIADIS DIMITRIOS & CO LTD has against you all the obligations laid down in the Civil Code for the seller. Especially in case of defect you sell you your (a) to require service without your charge or replaced with another unless this is impossible or requires a disproportionate expenditure (b) to ask for a price reduction, and (c) to withdraw, unless it is a minor real defect. These obligations do not exist if the defect is caused by you, or in the narrow or broad sense majeure. In each case the products must be accompanied by the necessary documentation and receipts. These obligations in any event barred within two years.

11. Order Cancellation
Without limiting the provisions on the cancellation of Article 9, the cancellation of the order may be made in the following cases: Before the order is completed, during the electronic order process you can back «back» and again let the quantities of products in the basket. Then you have to press the "quantity Refresh button." If online ordering is completed but not yet shipped the product you can call 00302310770600 and one of our associates will take the cancellation of your order. After receiving the product, call us at 00302310770600 or send an email to sales1@toner-melania.gr, explaining why you wish to cancel the order. One of our associates will assist you and inform you of all your options. However, the state (status) of the order will not change on your account page.

12. Late order
Your order may be delayed for the following reasons:
The product has delayed shipment from our supplier: To be able to offer very competitive prices, we order our products from a very wide range of suppliers either domestic or international. But there are cases where one of our order can be "stuck" in the office or on the transfer, with the result that we have in store when counting. In such a case, we will contact you to ask you if you want to deliver your order without this product or to suggest an alternative. This species would you send immediately upon receipt in our warehouse.
The product you ordered has been discontinued and is not available: There are rare cases where their supplier suddenly and unexpectedly announces that removes. In this case one of our staff will contact you to give you all the alternatives.
In periods of extreme weather or strikes, and in any event of force majeure, which could affect the transport and delivery of your order.


Customer service

T: 2310 770 600

F: 2310 770 600

Follow us: